“I founded Serenity with one ambition, to bring the latest and most revolutionary treatments and therapies normally seen in city clinics or leafy retreats to the heart of Poynton. I wanted people to have the chance to experience and celebrate significant results right on their doorstep.”
Nichola Wilkson, Owner and Founder
Serenity was founded by Nichola Wilkson in 2001 with the intention of bringing a real spa experience to a high-street location, with treatments, products and expert therapists that would rival the very best across the country.
Nineteen years later, that dream is a living reality, with a team of 14 award-winning beauty therapists, skin experts, lash and nail specialists, make-up artists and a leading aesthetic doctor – Serenity offers a vast array of innovative treatments dedicated to wellbeing.
Meet the Serenity team:
Nichola – Owner and Founder.
Nichola still has a hands-on role in the clinic and is available to offer advice to any new or existing clients.
Her favourite Serenity treatment: iBeauty Hydration Youth Activator facial – it leaves my skin looking plumped, more youthful and with a healthy glow. I try to book in for one treatment a month.
Kate – Clinic Manager and Skin Expert
Kate is one of Serenity’s most experienced therapists and heads up our Skin Clinic alongside Sharon.
Her favourite Serenity treatment: Serenity’s microneedling Rejuvapen – it makes an incredible difference to your skin and takes the years away!
Sharon – Beauty Manager and Skin Expert
Sharon is Serenity’s award-winning therapist. With recently being crowned ‘Therapist of the Year’ by Thalgo for another year – Sharon is the oracle of skin. What Sharon doesn’t know, isn’t worth knowing! Her endless experience and wealth of knowledge make her the go-to for anything skin related.
Her favourite Serenity treatment: One that always delivers results is our advanced IPL Ellipse.
Eleanor – Assistant Beauty Manager & Skin Expert
Eleanor works alongside Kate and Sharon in the Skin Clinic and supports Sharon with all things ‘Beauty’ in her Assistant Manager role. Her abundance of skin knowledge makes her perfect for delivering our wide array of skin treatments and therapies.
Her favourite Serenity treatment: Priori skin peels – they give instant skin brightening and wow-factor results every time.
Karen – Clinical Massage Therapist
Karen is our in-house clinical massage therapist as well as an experienced beauty therapist. She offers sports, deep tissue and clinical massage to those with aches, pains or on-going injuries.
Her favourite Serenity treatment: Is her own clinical massage, as she gets real satisfaction out of curing long-term pain for her clients, however they got their injury.
Sammie – Beauty Therapist and Nail Expert (currently on Maternity Leave)
Sammie is our nail expert who can offer clients some very creative and artistic nail-art alongside any manicure. She’s also accomplished at intimate waxing.
Her favourite Serenity treatment: The deluxe manicure or pedicure. Not only will you get your nails looking wonderful, you feel pampered and relaxed after this treatment.
Karrie – Beauty Therapist, Lash and Nail Expert
Karrie is Serenity’s most experienced lash and nail expert (and Nichola’s sister.) She has endless experience in achieving the flutteriest of looks and on-trend nails.
Her favourite Serenity treatment: Is Nouveau’s SVS, or often named Russian, lashes. Karrie actually brought this treatment into the clinic after her extensive training and love for the fabulous results the lashes can achieve.
Olivia – Beauty Therapist
With her fresh understanding of all the latest beauty treatments and therapies, Olivia’s knowledge is way beyond her years!
Her favourite Serenity treatment: She says she can’t pick just one. She loves all of our face and body treatments and our clients feedback on Liv’s techniques is always so positive!
Chloe – Junior Beauty Therapist
Chloe is our youngest team member and is still going through her advanced training. She is often seen manning our reception and chatting with clients. She has already qualified in many treatments and enjoys using her knowledge and skills.
Her favourite Serenity treatment: The vast array of spray tans. From our Luxe Oil to our Express options, a tan can make you feel fantastic in no time!
Ellie – Beauty Therapist
Ellie is one of our wonderful beauty therapists and our go-to makeup guru – she’s our contouring queen! She’s also fantastic with our junior clients as well as turning her hands to our more complicated and rejuvenating therapies.
Her favourite Serenity treatment: Our Serenity Junior treatments of princess’ nails and cinderella toes. Ellie loves seeing the joy and excitement of Serenity’s littlest clients as they undergo their sparkly nail treatments.
Dr Ahmed El Houssieny – Serenity’s Aesthetic Clinician MBBCH
Trained by UK leading experts in surgery and general medicine, Dr Ahmed, was working as an anaesthetist when he realised a passion for giving people a renewed confidence in their looks.
He currently works with the team at Serenity and their aesthetic provider Skin Viva, where he helps his patients feel better about the way they look in a non-invasive way, without exposing them to the various medical risks and the financial strain associated with surgery.
Dr Ahmed is also an honorary lecturer at Chester University, an education provider on cosmetic procedures and involved in training future practitioners.
He’s registered with the General Medical Council as well as being a member of the British Association of Beauty Therapy and Cosmetology and the British Society of Aesthetics
Karen – Beauty Therapist
Karen is a senior therapist here at Serenity who has over 18 years’ experience in the beauty industry, having worked across numerous award-winning clinics. Throughout her career, she has vastly expanded her knowledge of skincare and specialised treatments by attending various masterclasses and training courses.
Karen has a keen interest in IPL, light therapy, skin needling and relaxing massage therapies.
Steph – Receptionist
As well as being a receptionist for Serenity, Steph is a portrait photographer. Both roles allow her to enjoy interacting with people of all ages and advising on how to look and feel their best.
Her previous experience includes designing wedding stationery and running her own photography business!
Steph has always been fascinated by the beauty industry and has been amazed to see the immediate results and long term benefits that many our many devoted clients are experiencing.
She says her favourite treatment is the iBeauty Radiofrequency facial – “After just one treatment my skin was plumped, hydrated and wrinkles were practically gone…. and I’m not exaggerating!”
Emma – Receptionist
Emma has worked in customer service for over 20 years and loves meeting new people and giving them the best service possible. She has always wanted to work in the beauty industry, and loves all of the products and treatments that Serenity have on offer.
“I have used Thalgo for many years and feel extremely confident in recommending it to clients. I feel that I have finally found the perfect combination: beauty and customer service!”
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